RedRoller Privacy Policy

Last Updated: February 18, 2026

1. Introduction

RedRoller ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). The App is designed for professional painting contractors to manage inventory of Wooster products across their fleet.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We collect the following personal information when you register for and use the App:

• Account Information: Name, email address, role (crew member, lead, manager, admin)
• Authentication: Password (encrypted), optional PIN for quick login
• Company Information: Company name, assigned truck number

Inventory Data

The App collects and stores inventory-related data to provide its core functionality:

• Product quantities, PAR levels, reorder points
• Inventory adjustments and transaction history
• Low stock alerts and notifications
• Product recommendations and search queries
• Order generation and submission data

Usage Information

We automatically collect certain information when you use the App:

• Device Information: Device type, operating system, unique device identifiers
• Log Data: Access times, app features used, crash reports
• Location Data: We do NOT collect precise location data. General connectivity status is used for offline sync.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Core Functionality: Manage inventory, track products, generate orders, sync data offline
• Authentication & Security: Verify your identity, secure your account, prevent unauthorized access
• Notifications: Send low stock alerts, order confirmations (with your permission)
• Improve the App: Analyze usage patterns, fix bugs, enhance features
• Customer Support: Respond to your requests, provide technical assistance
• Compliance: Comply with legal obligations and enforce our terms

4. Data Storage and Security

Cloud Storage

Your data is stored securely on Cloudflare's infrastructure using industry-standard encryption:

• At Rest: All data is encrypted in Cloudflare D1 database and R2 storage
• In Transit: All data transmissions use HTTPS/TLS encryption
• Passwords: Hashed using PBKDF2 with 100,000 iterations (never stored in plain text)

Local Device Storage

For offline functionality, the App stores data locally on your device using WatermelonDB (SQLite). This local data is:

• Encrypted at rest using your device's built-in encryption
• Accessible only when you are logged in
• Automatically synced with our servers when you have internet connectivity
• Deleted when you logout or uninstall the App

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information in the following limited circumstances:

Within Your Company

Inventory data is shared among authorized users within your company based on role-based permissions:

• Crew Members: Can view and edit inventory for their assigned truck
• Leads: Same as crew, plus transfer capabilities
• Managers: Can view all trucks, create orders, manage inventory
• Admins: Full access to all data and settings

Third-Party Integrations

With your explicit consent, we may share data with:

• QuickBooks Online: To create purchase orders and sync inventory data (if you enable this integration)
• Wooster (PPG): Order information when placing Direct Buy orders over $1,500

Service Providers

We use the following trusted service providers:

• Cloudflare: Hosting, database, storage, and CDN services
• Expo: Mobile app build and update delivery

Legal Requirements

We may disclose your information if required by law, subpoena, or to protect our rights and safety.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at the email below.

• Account Data: Retained until you request deletion or your company terminates service
• Inventory Transactions: Retained for 7 years for audit and accounting purposes
• Log Data: Retained for 90 days for troubleshooting and security

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-Out: Disable push notifications in app settings

To exercise these rights, contact us at privacy@moorhousecoating.com.

8. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Push Notifications

With your permission, we may send push notifications for:

• Low stock alerts when inventory falls below reorder points
• Order status updates
• Important app updates or maintenance notices

You can disable notifications at any time in your device settings or within the App.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

© 2026 Moorhouse Coating. All rights reserved.